Refunds and complaints

The return of goods to the supplier, must be requested in writing, stating the reasons for the request,quoting the invoice. The return of goods shall be conducted upon authorization and allocation of the "return number", published by RMA procedure on the site, signed and sent by email The goods to be returned must be in perfect condition in original packaging and shipped prepaid to our store, quoting the document, the number of allocated return. 

Any shipping errors or omissions of material must be reported, in writing, in the manner and time limits specified under "Returns." 

The contract of sale concluded between the customer and Pop.Art.Studio by Lidumila Radchenko is concluded in Italy and governed by Italian law, particularly from the provisions of the Civil Code,Legislative Decree no. 185/99 relating to distance contracts , by Legislative Decree no. 70/2003 relative to contracts concluded by electronic means and any additions and modifications. For the resolution of all disputes arising from the contract of sale between Pop.Art.Studio Radchenko Liudmilla and the Customer,subject to the provisions in favor of those who buy as Consumers will be exclusively competent judicial offices of the Court of Milan (MI).